Terms & Conditions

Last Updated: May 19, 2026

1. Acceptance of Terms

By accessing or using this website and our services, you agree to be bound by these Terms & Conditions. If you do not agree to these terms, please do not use our website or services.

2. Services

We provide social media management, content creation, content strategy, social media consulting, and related marketing services. Service deliverables, timelines, and pricing are outlined in individual service agreements and proposals.

We reserve the right to modify, suspend, or discontinue any service at any time.

3. Discovery Calls and Inquiries

Submitting an inquiry form or scheduling a discovery call does not establish a client relationship. We reserve the right to decline service requests at our discretion.

4. Client Responsibilities

Clients agree to:

  • Provide accurate information.

  • Respond to requests for feedback and approvals in a timely manner.

  • Provide necessary access to social media accounts and business assets.

  • Ensure that any materials provided do not infringe upon the rights of third parties.

Delays in communication or approvals may impact project timelines.

5. Payments

All fees are due according to the payment schedule outlined in the client's service agreement.

Failure to make payments may result in suspension or termination of services.

Any onboarding fees, setup fees, or monthly service fees are non-refundable unless otherwise stated in writing.

6. Refund Policy

Due to the time, strategy, and creative resources invested in our services, completed work and services already rendered are non-refundable.

If a client chooses to cancel future services, cancellation terms outlined in the signed service agreement will apply.

7. Intellectual Property

Upon full payment, clients receive ownership rights to the final approved content created specifically for their business unless otherwise stated in a separate agreement.

We reserve the right to display non-confidential work, designs, content, and results in our portfolio, website, and marketing materials unless otherwise agreed in writing.

8. No Guarantee of Results

While we strive to help clients improve their online presence, engagement, and marketing performance, we do not guarantee:

  • Revenue increases

  • Sales increases

  • Lead generation results

  • Specific follower growth

  • Specific engagement metrics

  • Viral content performance

Marketing results vary based on numerous factors outside of our control.

9. Limitation of Liability

To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from the use of our website or services.

Our total liability shall not exceed the amount paid by the client for services during the previous thirty (30) days.

10. Website Content

All website content, branding, graphics, text, logos, and materials are protected by intellectual property laws and may not be copied, reproduced, or distributed without written permission.

11. Third-Party Platforms

We are not responsible for changes, outages, restrictions, account suspensions, or policy updates made by social media platforms or third-party services.

12. Confidentiality

Any confidential business information shared by clients will be treated as confidential and will not be disclosed to third parties except as required by law or necessary to provide services.

13. Termination

Either party may terminate a service relationship according to the terms outlined in the applicable service agreement.

Outstanding balances remain due upon termination.

14. Changes to These Terms

We reserve the right to update these Terms & Conditions at any time. Updated versions will be posted on this page with a revised effective date.

15. Contact Information

Questions regarding these Terms & Conditions may be submitted through the contact form available on our website.

By using this website and our services, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.